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Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Here's how we collect, use, and safeguard your data.

1. What Information We Collect

When you make a purchase or browse our store, we may collect:

  • Your name, address, and email (for processing and delivering orders)

  • Your IP address (to help us improve your experience and site functionality)

  • Your payment details (securely processed via Shopify’s encrypted systems)

We may also send marketing emails, with your permission, about our products and updates.

2. Consent

How do you give consent?
By completing a purchase or submitting your personal details, you consent to our collecting and using your data for that specific purpose.

How do you withdraw consent?
If you change your mind, you can withdraw consent at any time by contacting us at mailus@petluxury.co.uk or writing to:

Avondale Textiles Ltd, 5 Back Avondale Road, Morecambe, Lancashire, LA3 1SW

3. Disclosure

We only share your personal data when required by law or if you breach our Terms of Service.

4. Data Storage & Payments

Our store is hosted by Shopify Inc.
They securely store your information behind a firewall and handle all payment data in accordance with PCI-DSS standards.

Your credit card details are encrypted and stored only as long as necessary to process your purchase.

More info:

5. Third-Party Services

We may share data with trusted third-party providers (e.g. payment gateways or shipping partners) only as required to complete your order.

Please refer to their privacy policies for details on how your data is handled.

Once you leave our store or click a third-party link, our policy no longer applies.

6. Security

We follow industry best practices and Shopify’s built-in protections, including:

  • SSL encryption

  • AES-256 secure data storage

  • Compliance with PCI-DSS requirements

However, no method is 100% secure. Please shop responsibly.

7. Cookies

We use cookies to improve your shopping experience. Examples include:

  • _session_id: Tracks your session

  • cart: Stores your basket contents

  • _shopify_visit: Counts visits and pages viewed

You may choose to disable cookies in your browser settings.

8. Age of Consent

By using our site, you confirm you are at least the age of majority in your location or have provided consent for any minors using the site under your supervision.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes take effect as soon as they’re posted here.

Questions or Concerns?

You can contact us at any time to:

  • Access, correct, or delete your information

  • Ask questions or raise a concern

Email: Contact Us
Post: Avondale Textiles Ltd, 5 Back Avondale Road, Morecambe, Lancashire, LA3 1SW

3 Year Warranty

We protect all zippers and seams, and we are confident in the quality of our products.

None Slip Bases

Grippy underside prevents slipping and movement on smooth floors.

Machine Washable

Fully washable designs make it easy to keep your dog’s bed clean, fresh, and hygienic.

Fleece Lined

Super soft fleece lining adds warmth and comfort, ideal for cold days and cosy nights.

Removable Covers

Zip off covers make washing even simpler and allow for easy refresh.